THE INTERNAL POLICY OF OUR HARRIS STORES PROVIDES FOR RETURNS ONLY AND EXCLUSIVELY FOR AN EXPENDITURE EQUAL TO OR GREATER THAN €200.
IF THE SPEND IS LESS THAN €200, YOU WILL RECEIVE A STORE CREDIT FOR THE VALUE OF THE ORDER VALID FOR 6 MONTHS.
To request return authorization, you must contact us by e-mail or on our telephone number. Then HARRISOFFICIAL.IT will send a confirmation via e-mail and the instructions to be followed to return the goods.
The return shipment made with the courier indicated by HARRISOFFICIAL.IT will be FREE .
If the return is sent using a different courier, all costs will be charged to the customer.
The return shipment must take place no later than 10 DAYS from receipt of the order.
It is possible to exchange for a different size or a different color of the same item
It is also possible to exchange for other items with a cost equal to or greater than the item to be exchanged
As soon as the return is received, a code for the total value of the returned items will be sent to the customer, to be used for subsequent purchases.
The Store Credit can be used only once within 6 months from the time of return;
must be used entirely in an order of equal or greater value.
The refund will be made as soon as the return arrives at the warehouses
For orders paid by credit card, the refunded amount will be available to customers in about 10 days , and will still be visible on the next card statement. The timing may vary slightly depending on the bank circuit of the credit card used.
TERMS AND CONDITIONS
The garments must not have been worn, washed or altered and must not show any signs of use.
Each garment must be returned with all labels and tags attached, and including all packaging received with the order.
Swimwear and underwear (bikinis, briefs, boxers, etc.) must be tried on over your own underwear. Returns will be refused and sent back to the customer if the garments show signs of use.
The products must be returned in the original packaging and must also be packaged appropriately, in the same way in which they were received.
In the event that the customer receives defective goods, or that errors occur in shipments by HARRISOFFICIAL.IT , the customer is invited to immediately contact email@example.com . HARRIS reserves the right to request photographic evidence before authorizing returns for defective goods and to bear the shipping costs for returning the goods to its premises.
Shipments made during the balance periods, i.e. from 03 January to 01 February in the winter balance period and shipments made in the period from 01 July to 14 August in the summer balance period may be exempt from the RETURN as per current legislation HARRISOFFICIAL.IT has no obligation to refund discounted end-of-season items.
The customer will have the opportunity to receive a STORE CREDIT of the value of the order with no expiry.
HARRISOFFICIAL.IT also reserves the right to refuse returns that are not authorized or that do not comply with all the stipulated conditions.
In these cases the goods will be returned to the sender at the original shipping address.